The arrow turns to a small circle that spins then stops and nothing else happens.Īre you able to make a copy from the printer screen? Yes I can copy from the printer screen. How is the printer connected (USB/Wired/Wireless)? USBĪre you getting any error message on your printer screen or on the computer screen? No error messages. If you wish to show appreciation for my effort, please click the Thumbs up icon at the bottom of my comment. If you wish to help others looking for the same solution as you've found, mark the post as Accepted Solution. Please respond to this post with the result of your troubleshooting.
Download hp deskjet 3050a j611 Offline#
Now insert the ink cartridges and then try to print a test page and check if it works.įor more specific details, please follow the steps suggested in the support document for - HP Printers - Printer is Offline (Windows) - Click here Turn on the printer and wait till warm-up period finishes and the printer is idle. Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord and then plug back the power cord to the printer. Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge. With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet. Remove all the ink cartridges and then try to perform a hard reset on the printer. Please make sure that the printer is connected directly to the wall outlet and not to the surge protector. In the meantime, let's try these steps here: How is the printer connected (USB/Wired/Wireless)?Īre you getting any error message on your printer screen or on the computer screen?Īre you able to make a copy from the printer screen? To provide you with an accurate solution, I'll need a few more details: I'll be really glad to help you with this, I understand you are having issues with the printing and scanning not working on your HP DeskJet 3050a printer.
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